Shipping policy
🚚 Shipping & Delivery
At Tuptuś®, we make every effort to ensure that your order reaches you as quickly as possible and in perfect condition. Below you will find all the details regarding delivery times and costs.
1. Order Processing Time
All orders are processed within 24–48 hours on business days.
Orders placed on weekends and public holidays are processed on the next business day.
2. Delivery Time & Cost
- Free shipping on all orders within Poland 💛
- We also ship to all EU countries.
- Delivery costs may vary depending on the destination country and can change over time.
3. Payment Methods
For your convenience, we offer secure payment options:
- Fast online payments (BLIK, Przelewy24,Klarna,Paypal)
- Credit / debit card payments
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number.
This allows you to monitor the delivery status of your baby’s backpack at any time.
5. Package Condition
Please check your package upon delivery.
If you notice any damage to the packaging, report it to the courier and contact us immediately at:
📩 support@tuptus.shop